Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must contact us within 30 days of your purchase.
1. Please email Customer Service or call 386-301-5149 to request a refund and we will assign you a RMA #.
2. Bring or ship your returned item to:
Daytona Outdoor Power, Inc.
331 Bill France Blvd.
Daytona Beach, FL 32114
3. Print the assigned RMA # on the outside of the package.
Please note that we will be unable to process returns without a RMA #.
Some items cannot be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange, unless there is a manufacturer defect.
Electronic parts that have been plugged in may not be returned.
Clearance items are sold as-is and may not be returned or exchanged.
If we cannot resell the returned item as new, we will be unable to offer a refund.
We do not charge a restocking fee. We also do not refund the original shipping and handling that you paid on the order, unless there is a manufacturer defect or we are at fault.
If your item is still in new and unused condition, you may exchange it. You will have to pay return shipping and the shipping for the item we are exchanging.
Various manufacturers’ warranties.