We want to provide a hardware and software upgrade for free in Automower® Connect kits mounted in mowers owned by customers. We’ll provide this service to end customers at no cost until February 29, 2020.
A key part of our premium Automower® offering is Automower® Connect. This technology empowers our customers to monitor and control their Automower Connect enabled mower from anywhere in the world via their smartphone. It’s groundbreaking, industry-leading technology that truly sets our robotics apart from the competition.
Currently, many Automower Connect mowers rely on older 2G networks. Due to the spotty service offered by 2G networks as they’re phased out nationwide, Husqvarna wants to help you upgrade Automower Connect equipped mowers to be compatible with both 2G and the more reliable 3G networks. This upgrade is accomplished by swapping out your mower’s com-board 3 to a new com-board 4.
After February 29, 2020, all customers will be responsible for associated costs of the upgrade if the upgrade is desired.
As always, thank you for being a Husqvarna customer.